FAQs

 

  1. Where is the Happy Studio?                                                                                                       The Happy You And Mee studio is situated on Weston Street, DT5 2DG, Portland, Dorset. For security reasons, you will receive the exact address in your confirmation email once you have completed the purchase of a workshop or a memberships to the Clay Club.                        .
  2. When should I arrive to my workshop? 

    Please arrange to arrive no earlier than 5 minutes before the starting time of your workshop to allow me time to set up properly.

  3. Where can I park? 

    There are usually free parking places nearby on Weston Street.

  4. Is the studio accessible? 

    The studio is partly accessible for wheelchair users.

    In summer, we do workshops under the garden canopy which is fully accessible from the street, with no steps, for wheelchair users.

    In winter we have to retreat to the cosiness of the studio which has one step at the threshold. Light wheelchair users have found it reasonable to be helped over the step in the past. The decision is entirely yours and we strongly advise a free visit to the studio if you are concerned about access. Just use the ‘contact’ tab to book your visit via email.

    Unfortunately, there is no accessible toilet on site.

  5. Is there a toilet? 

    There is a toilet which is situated at the top of a steep set of stairs.

  6. Can I bring my dog? 

    If you know that your dog will be able to settle and let you enjoy your workshop fully, yes, of course. Make sure that you let us know  that you intend to bring your dog with you as soon as you book your workshop so we can avoid having several furry visitors at the same time. If your dog isn’t able to settle and let the workshop progress normally, we reserve the right to ask you to remove it from the situation.

  7. This page is under construction.
  8. We will complete the following answers as soon as possible.
  9. What should I do to prepare for my workshop?
  10. What should I bring to my workshop?
  11. Who will be leading the workshop?
  12. How long will I actually spend at the studio?

  13. Is there heating in the studio? Yes, when the weather isn't warm on Portland, we enjoy playing with clay in our lovely, cosy, heated workshop. On the other hand, when we can, we set up our alfresco studio in the garden and make the most of the spring, summer and early autumn weather.

  14. What happens if I can't attend my workshop?

    There is a £14 non-refundable deposit to secure each place on any of our workshops and classes. All online our workshops tariffs include a £14 non-refundable deposit. 

    You can transfer this deposit or your online booking once to any other identical workshop if you cancel your workshop at least 48 hours before it is due to start.

    All online our workshops tariffs include a £14 non-refundable deposit.

    It is possible to cancel your booking with financial refund (minus the non-refundable deposit of £14) up to 48 hours before your start time of your workshop.

    Cancellations received within 48 hours are non refundable.

    It is possible to reschedule your booking up to 48 hours before your start time. Simply email us via the ‘Contact’ tab and we will work out a solution together.

    You can reschedule your booking once only.

    We do not refund or reschedule ‘no-shows’

  15. Do I get my money back if I cancel my workshop

    There is a £14 non-refundable deposit to secure each place on any of our workshops and classes. All online our workshops tariffs include a £14 non-refundable deposit. 

    You can transfer this deposit or your online booking once to any other identical workshop if you cancel your workshop at least 48 hours before it is due to start.

    All online our workshops tariffs include a £14 non-refundable deposit.

    It is possible to cancel your booking with financial refund (minus the non-refundable deposit of £14) up to 48 hours before your start time of your workshop.

    Cancellations received within 48 hours are non refundable.

    It is possible to reschedule your booking up to 48 hours before your start time. Simply email us via the ‘Contact’ tab and we will work out a solution together.

    You can reschedule your booking once only.

  16. Do I get my money back if you cancel my workshop? In the unlikely event that we need to cancel your workshop, we will contact you as soon as possible to either rearrange it at another time or for a full refund. 
  17. How long will it be before I get my creations back?
  18. Can you send me my creations by post?
  19. What happens is my creation explodes in the kiln?
  20. What can I do to help spread the word about my experience at the studio?
  21. Do you have a Facebook page or an Instagram account?

Gallery

Work Not available for sale.

View all